OFFICE 365
Microsoft 365 Setup
We can help you choose the right licensing strategy and then set up and integrate your Office 365 environment to be up and running in no time.
Email Migration
Your transition to your new Office 365 email platform will be smooth and trouble-free with our experts guiding you every step of the way.
Microsoft 365 Services
Get the full benefit from your Microsoft 365 platform. We cover it all, Exchange, OneDrive, SharePoint, Teams, Intune and Azure.
Office 365 Support
Let our managed help desk services support your workplace and provide fast resolution for any issues you’re having with office 365.
OFFICE 365
Microsoft 365 Setup
We can help you choose the right licensing strategy and then set up and integrate your Office 365 environment to be up and running in no time.
Email Migration
Your transition to your new Office 365 email platform will be smooth and trouble-free with our experts guiding you every step of the way.
Microsoft 365 Services
Get the full benefit from your Microsoft 365 platform. We cover it all, Exchange, OneDrive, SharePoint, Teams, Intune and Azure.
Office 365 Support
Let our managed help desk services support your workplace and provide fast resolution for any issues you’re having with office 365.
Multiple Support Options
SETUP & CONSULTING
We help organizations plan, select, and implement the right Microsoft 365 environment based on their operational needs, security requirements, and collaboration goals. Our consultants guide you through tenant setup, domain configuration, security policies, Teams architecture, SharePoint structure, and Intune governance.
Whether you are moving to Microsoft 365 for the first time or expanding your existing deployment, we ensure a smooth and structured onboarding process built on industry best practices and long-term scalability.
DEVELOPMENT & INTEGRATION
We integrate Microsoft 365 with your internal business systems—CRM, ERP, HRMS, accounting, support desks, and external third-party apps—to create seamless workflow automation across the organization.
Using SharePoint customization, Teams extensions, PowerApps, and Power Automate, we build solutions that streamline communication, approvals, document management, and daily processes.
This ensures Microsoft 365 becomes a fully connected productivity hub rather than just a set of standalone tools.
SUPPORT & LICENSING
Our managed support ensures your Microsoft 365 environment remains secure, compliant, updated, and optimized. We handle user onboarding/offboarding, troubleshooting, backup strategy, configuration tuning, and administrative tasks.
We also support email migrations, version upgrades, Teams governance updates, and security enhancements to keep your cloud environment modern and efficient.
To help you control costs, we evaluate your license usage and recommend the most efficient licensing model—avoiding overspending or under-licensing risks while ensuring full capability for every user.
Work Smarter, Faster & Securely with Microsoft 365
Launch ready IT support
Azure and AWS provide unmatched scalability, performance, and reliability for businesses moving to cloud infrastructure. Working closely with Microsoft Azure and Amazon Web Services, Grönteq helps organizations take full advantage of cost-efficient hosting, flexible compute power, global availability zones, and built-in disaster recovery capabilities.
We design cloud environments that support your current workloads while preparing your business for future growth. Whether you are modernizing legacy systems or building a cloud-first strategy, our experts ensure a seamless and disruption-free transition to public cloud platforms.
Areas of support
- Cloud strategy, planning & migration consulting
- End-to-end cloud management & 24/7 monitoring
- Identity, access & cloud security configuration
- Cost optimization & resource scaling
- Data, application & database migration with minimal downtime
- Ongoing maintenance, incident response & platform support
AZURE & AWS Features
Cloud Migration
We help you plan and execute your move to Azure or AWS with minimal disruption. Our team migrates applications, databases, virtual machines, and even legacy systems using a structured approach that includes assessment, planning, execution, testing, and go-live support.
Cloud Management
Grönteq handles the full day-to-day management of your cloud environment. This includes monitoring your IaaS platform 24/7, handling incidents, optimizing performance, managing subscriptions, and ensuring your workloads run securely and efficiently across the cloud.
Cloud Security
We strengthen your cloud infrastructure through multi-layered security solutions. From MFA enforcement and identity protection to vulnerability assessments, security policy creation, preventive technologies, and continuous monitoring—our cloud security framework keeps your organization safe in a public cloud environment.
Optimization & Governance
We ensure your cloud resources are sized correctly, cost-efficient, compliant, and aligned with your business needs. Through governance policies, monitoring tools, and best-practice configuration, we help reduce expenses while improving performance, reliability, and security.
Transform Your IT Environment with Cloud Innovation
Launch ready IT support
Choosing the right cloud-based contact center platform is a critical decision for any business. With numerous options available, it’s important to rely on an unbiased team that understands contact-center operations, technology, workflows, compliance, and customer experience. Grönteq helps organizations evaluate, select, implement, and optimise cloud contact center solutions that align perfectly with business goals. From deployment and training to integration and user onboarding, we ensure a seamless transition that enhances support, sales, and communication performance.
Areas of support
- Cloud contact center evaluation & selection
- Implementation, configuration & workflow setup
- Staff onboarding, training & knowledge transfer
- CRM, WFO, WFM & application integration
- Scalability planning & feature expansion
- Ongoing support, monitoring & optimization
Contact Center Features
Low TCO
Our cloud-based contact center solutions eliminate costly per-agent licenses and reduce dependency on on-premise hardware. IT teams can shift focus from system maintenance to business-driven projects while benefiting from reduced infrastructure and operational costs.
In-Depth Analytics
Get real-time insights into customer interactions, agent performance, and contact center efficiency. Advanced dashboards, surveys, and reports help improve service quality, increase sales performance, and optimize customer experience across all channels.
Work-From-Home Ready
Ensure uninterrupted customer communication by enabling agents to work from anywhere—without extra licenses or additional infrastructure. Cloud contact centers support rapid remote transitions, reduce office space needs, and allow flexible working models for staff.
Fully Customizable & Scalable
Our solutions adapt to your business needs with configurable call routing, reporting, features, and integrations. As your organization grows, new capabilities, applications, and seasonal capacity can be added instantly to support peak traffic and workload demands.
Transform Your IT Environment with Cloud Innovation
Launch ready IT support
We understand that backup and disaster recovery plans are different for each organization. Our experienced disaster recovery engineers will help guide you through best solution for your business, from design to implementation to failover, we are there every step of the way.
Areas of support
- Disaster Recovery as a Service (DRaaS)
- Backup for devices, servers & virtual machines
- Automated cloud backup & policy management
- Recovery Time Objective (RTO) & RPO alignment
- Failover planning & business continuity support
- Monitoring, alerts & self-service management portals
Backup & Recovery Features
Disaster Recovery
We replicate workloads from on-premise or virtual environments to secure cloud infrastructure for rapid recovery. With over a decade of expertise, we go far beyond basic backups—ensuring mission-critical workloads are prioritized, protected, and aligned with compliance and business continuity requirements.
Backup for Every Device
Our cloud backup solutions support phones, laptops, servers, virtual machines, and full application environments. Whether you operate hybrid or distributed infrastructures, every device can be backed up securely with consistent performance and minimal overhead.
Fully Automated Protection
Backups run automatically with centralized cloud management, eliminating manual efforts and reducing administrative load. Installation is simple, monitoring is straightforward, and your business stays protected without daily involvement from IT teams.
Fast Recovery & Full Control
Aggressive RTO and RPO targets ensure rapid restoration and business continuity. You maintain complete control over backup versions, retention periods, failovers, and workload prioritization—supported by easy-to-use portals for scheduling, monitoring, and modifying backup operations.
